Shipping policy

How long does the delivery take?

The time span for deliveries is composed of two factors:

1) Processing time (1 working day):

Order confirmation, customization, quality check, packing.

Within 12-24h after the order is placed, it will be checked and released. Once the order is released in our system, the production will be ordered with it. For products with personalized processing, it takes about 1-2 days to produce the product, ensure the quality and pack it.

2) Delivery time (about 3-7 working days):

The delivery time includes the time from our shipping center to the delivery point. The shipment is delivered by Fedex.

The total delivery time is usually between 3-7 business days, but in some cases, the delivery time may be extended up to 7-10 business days.

If there are any questions or problems with your order, we are available around the clock at: support@froqclean.com